The project kickoff with a new client is often a pivotal moment to set expectations and tone, one th...
The type of relationship an agency has with its clients is determined by the expectations it sets an...
As your agency has grown, you’ve likely added or are planning to add a dedicated account management ...
Managing individual contributors based on billable utilization is a mistake. It creates an incentive...
Hit the “update” button in Quickbooks online, sync your bank transactions, go to a P&L report and th...
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